Review of Dhl Malawi International

Appalling service. Parcel was received by DHL Blantyre on 10th Dec 2015 and no representative made any attempt to contact the recipient or the shipper. The recipient contacted them on 14th and it took all day to find the box then despite it saying payment required since 10th they could not say until 15th how much. Attempting to charge 200% of the value of the goods and when told its 30% they said it's not!!! Now taken 1 week to inspect the contents of the box and I am now goung to have to have the box returned to uk as cheaper than paying the duty taxes. The contents are Xmas gifts. Consequently I will now never send anything to Malawi as fraudulent and corrupt.